Collection of information
When you visit our website/App, we do not collect personally identifiable information about you, except when you specifically and knowingly provide it. Our Webiste/App do require registration as it is necessary for delivering our products. User is required to provide information name, e-mail id, phone, address, city and pincode. The information helps us to provide our services which is to home deliver our products. However, if any user wants to delete the information from our website/app, a request can be sent at the following URL or an email can be sent with the subject line 'Data Deletion Request' at customercare@thokhaat.com
https://www.thokhaat.com/contact-us.html

Our system also logs some basic and generic information about your computer, including its:

IP address (your computer's unique signature)

thokhaat.com respects your privacy
We have a very clear privacy policy where we will not sell, trade or rent personally identifiable information about our users to other parties, without our users' consent.

We also reserve the right to disclose user information in special cases. For example, when we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be infringing (or threatening to infringe) or who may otherwise be causing injury to or interference with (either intentionally or unintentionally), our title, rights, interests or property, or those of other web site users, or of anyone else who could be harmed by such activities. We also reserve the right to disclose, without notice to you, personal information in response to a subpoena or other judicial order or when we believe in good faith that such disclosure is required by any law, regulation or listing requirement, or by any stock/securities exchange, governmental or regulatory authority.

Use of information
We may use the information you provide to respond to your requests for additional information, to contact you, if necessary, to service your account or for other administrative purposes. We may also access your information to resolve disputes, to troubleshoot problems, to enforce agreements between us. In addition, for certain transactions, our system may use your transaction details to automate and to streamline your transaction by checking for electronic data compliance, providing reporting features, and transferring data from previous forms to those of the current transaction.

We may also use the information you provide for certain mailing initiatives. For example, you may sometimes receive information to try out new products and services from thokhaat.com. Your feedback helps us develop new products and services based on your needs.

You always have a choice about receiving mailings, surveys or information about products and services from us. Each e-mail you receive has an "Unsubscribe" option.

Corrections of inaccuracies
We are committed to providing reasonable and practical access to you to identify and to correct any inaccuracies in or to update the information you may provide. Our users who have provided information on our website/app can contact our Customer Services Department at customercare@thokhaat.com or use the relevant automated updating system on website/ap (where applicable) to make corrections or updates.

COOKIES
What is a cookie?
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk, so as to help the website remember who you are, amongst other things.

A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

Use of cookies on our website
Cookies help us to arrange content to match your preferred interests more quickly, and to make our website more convenient and useful to you. Most major websites use cookies.

Cookies cannot be used by themselves to identify you. Nor will acceptance of cookies on our website result in you receiving any e-mail from us. However, when you signed up for our services, you may have chosen to receive promotional or other types of e-mails from us. To check or update this choice, please see your Notifications.

Two types of cookies are used on our website:

Session Cookies: These are temporary cookies that remain in the cookie file of your browser until you leave website.

Persistent Cookies: These are stored in your computer and remain in the cookie file of your browser for much longer. The storage period will depend on the lifetime of the specific cookie.

How and why we use cookies on our website and what information we collect?

Session Cookies:
To allow you to access stored information within a registration process.

To allow you to carry information across pages of our website and avoid you having to re-enter information. For example, to help automatically fill in your inquiry or other forms with your contact and other applicable details.

To save or record your user ID and/or password (at your option), so that you do not have to repeatedly log-in when you visit our website.

To allow you to maintain an inquiry basket, and to help us determine which of our active supplier community members you are addressing your inquiries to.

To identify you as a member, customer or referred user of an alliance or business partner, when you log-in using a unique reference code previously issued to you.

To determine if you have already visited or logged-in to our website.

To record the category or type of user to which you belong, based upon the services for which you have registered, subscribed or paid for.

To determine which of our relevant computer servers you will be directed to.

To ensure that you do not receive "pop-up" banners or advertisements, if you have opted not to receive such "pop-ups" during the session.

To compile anonymous, aggregated statistics that allow us to understand how users use our website and to help us improve the structure, services and features of our website. You will not be personally identified in this way.

Persistent Cookies:
To help us recognize you as a unique visitor when you return to our website, for trend reports and analysis, or to allow us to tailor content to match your preferred interests, or to avoid or minimize showing you the same content repeatedly.

To save or record your user ID and/or password (at your option), so that you do not have to repeatedly log-in when you visit our website.

To help our system identify who you are, if you have opted to "remember me" during the log-in process.
To compile anonymous, aggregated statistics that allow us to understand how users use our website and to help us improve the structure, services and features of our website. You will not be personally identified in this way.

Within research surveys, to ensure you are not invited to complete a questionnaire too often, or after you have already done so.

Third Party Cookies:
Third parties serve cookies through this website. These are used for counting the number of anonymous users referred to our website by the third parties. These cookies do not carry any personally identifiable information and are merely used to track the effectiveness of a particular campaign.

Disabling/Enabling Cookies
There are a number of ways to manage your cookies. You can decide to accept or decline cookies by modifying the settings in your browser. You can also set-up your browser to warn you every time a cookie is sent, so that you can review the cookie before you decide whether or not to accept it.

For example, if you are using Internet Explorer/Chrome

Click on "Internet Options" from the "Tools" menu in your browser (older versions may have this option under the "View" menu instead).

Select the "Security" tab.

Click the web content zone which you want, and then click "Custom Level".

Under "Cookies", select the options you want, click "OK", and then click "OK".

Deleting Cookies
You can delete any cookies that have been installed in the cookie folder of your browser.
For example, if you are using Microsoft Internet Explorer version:
Click on "Internet Options" from the "Tools" menu in your browser (older versions may have this option under the "View" menu instead).
Under the "General" tab, click on the "Settings..." button.
In the "Settings" box, click on the "View Files..." button at the bottom.
You will now see a list of all the temporary files that Internet Explorer has stored in your computer for quick access. This is also where all cookies are stored.

Select the cookie file(s) which you wish to delete, then hit the "Delete" button on your keyboard. Press "Yes" at the prompt to confirm your deletion.

Our Contact Information

Customer Service
Aloka E-Commerce Retails Pvt. Ltd.
GSTIN: 23ABACA5030C1ZK
Address: B-57, Maharajpura Industrial Area
Pintopark, Maharajpura A.F.
Gwalior, Morar, Madhya Pradesh, India - 474020

Toll-Free Number: 1800-890-7680
Mobile: 74896 79776
Email: customercare@thokhaat.com
Email : info@thokhaat.com
Website: www.thokhaat.com